SBC

We accept multiple secure payment options including Credit/Debit Cards (Visa, Mastercard, RuPay), UPI, Net Banking, and popular digital wallets like Paytm, PhonePe, and Google Pay. All transactions are processed through encrypted, bank-grade security gateways.

Yes! Cash on Delivery (COD) is available for select locations across India. COD availability and any applicable charges will be displayed at checkout based on your delivery pin code

Absolutely! We use industry-standard SSL encryption and PCI-DSS compliant payment gateways. Your card details are never stored on our servers. We’ve successfully processed thousands of secure transactions over 42+ years of trusted service.

You can modify your order within 2 hours of placing it by contacting us immediately at info@starbagcentre.com or calling our customer support. Once the order enters processing, modifications become difficult but we’ll try our best to help.

We operate on a quality-first, no-returns policy. Here’s why and how we ensure your confidence:

• Every bag goes through 12 rigorous quality checks
• Detailed product information with accurate measurements
• Pre-purchase guidance available (call/WhatsApp/email)
• Try before you buy at our retail stores in Attur
• Genuine manufacturing defects addressed within 48 hours

This policy helps us maintain competitive pricing while ensuring you receive only premium quality products.

Contact us within 48 hours of delivery at info@starbagcentre.com or WhatsApp us with clear photos/videos showing the defect. Our quality team will assess and replace the product immediately if it’s a genuine manufacturing defect. We stand behind every bag we make.

Manufacturing defects include:

• Faulty stitching that comes undone without stress
• Broken zippers that haven’t been forced or misused
• Material tears without pressure or external damage
• Hardware failures (buckles, handles) with normal use
• Color bleeding or fading before first use

We conduct fair assessments and always prioritize customer satisfaction. Our 42-year reputation is built on trust and quality.

We photograph our actual products in natural lighting to show true colors. However, screen settings may cause slight variations. Colors shown are 90-95% accurate. For exact color matching, visit our Attur showroom or request a color swatch photo via WhatsApp